Dr. Shai Rozenes Head of the Graduate Program for Engineering & Management of Service Systems

Staff

Academic Background

A Ph. D. degree from the Faculty of Engineering at Coventry University in the UK, and a Masters degree graduate of the Tel Aviv University. In his academic activities, Dr. Rosanes was privy to research and development in international research organizations and published scientific articles in journals and presented them at international conferences. Furthermore, he served as a researcher at the Technion Institute for Research and Development, and currently serves as a visiting lecturer at the Tel Aviv University Faculty of Engineering. 

Professional Background

During his professional career, Dr Rosanes served at a consultant to industry and to large organizations in a range of fields and founded the Afeka College Service Engineering and Management Center (ACSEM).

Publications

Books, Edited Books

S. Rozenes , Y Cohen, Editors,  Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry, IGI Global, 2017

Chapters in Books

S. Rozenes , Y Cohen” Value Co-Creation Approach for Improving Performance of Outsourced Projects” in S. Rozenes , Y Cohen (ed) Strategic Alliance and Value Co-Creation in the Service Industry, Ch. 9, IGI Global,2017,

S. Rozenes, “How to control a project within a Small Medium Enterprise” in M. Rochon (ed) Managing small business the contemporary environment, Ch 4 pp. 106-116  ,Eurolink, 2012

S. Rozenes, “The Impact of Project Management Methodologies on Project Performance “, in  J. Wang (ed) , Perspectives and Techniques for Improving Information Technology Project Management, ch 2, pp. 14-23,  IGI Global , 2012.

Peer reviewed papers

Y. Cohen , S. Rozenes ,R. Horwitz “Integrating Strategic Considerations and Value Co-Creation in Project Management" Universal Journal of Management, Vol. 5,No.2, pp. 94-99, 2017

Y. Cohen, S. Rozenes "Optimizing Group Waiting Time in Service System with Learning Effect", International Journal of Business Analytics, Vol 4 No. 1, pp. 18-35, 2016

S. Rozenes,. I. Kukliansky, G. Vitner  "The impact of an enterprise resource planning  implementation success on organizational performance", International Journal of  Data Analysis Techniques and Strategies, Vol. 4, No. 3, 2014,

S. Rozenes, I. Kukliansky  “An Innovative Design Approach  to New Service Development Learning Processes “, International Journal of Information Systems in the Service Sector, Vol 6, No. 4, 2014.

S. Rozenes, I. Kukliansky "An embedded approach for project management learning process", International Journal of Information Technology Project Management, Vol. 4, No.4 , pp. 38-49, 2013

Y. Bukchin, S. Rozenes,” A multi-objective approach for decision making during the project life cycle”, International Journal of Project Organisation and Management, Vol. 3, No.2  pp. 184 – 203, 2011.

S. Rozenes,. I. Kukliansky, G. Vitner , " Predicting a successful ERP implementation: Empirical results”,  International Journal of Decision Sciences  Vol.2, Vol.2. , pp. 109-122, 2011.

S. Heilbrunn , S. Rozenes, G. Vitner.”DEA" based Taxonomy to map successful SME's.”, International Journal of Business and Social Science, Vol.2 ,No 2.pp. 232 – 241, 2011.

S. Rozenes,”The Impact of Project Management Methodologies on Project Performance”, International Journal of Information Technology Project Management, Vol. 2, No 2 pp. 64-73, 2011.

S. Rozenes, “Enterprise Integration within a training Simulator”, International Journal of Decision Sciences. Vol.1, No 1, pp. 79-88, 2010.

S. Rozenes, G. Vitner, "Multidimensional Project Control System Implementation Methodology", International Journal of Project Organisation and Management, Vol. 2, No. 1, pp 40- 60, 2010.

S. Rozenes, G Vitner ,”The training methodology of a Project Management Office (PMO)”, Industrial and Commercial Training., Vol. 41, No. 1, 2009.

G. Vitner, S. Rozenes, "Final-year projects as a major element in the IE curriculum", 2009, European Journal of Engineering Education, Vol. 34, No. 6.

S. Rozenes, G. Vitner , S. Spraggett , “Project Control: Literature Review”, Project Management Journal, vol. 37, No. 4,pp.5-14, 2006.

G. Vitner, S. Rozenes, S.Spraggett, “Using data envelope analysis to compare project efficiency in a multi-project environment”, International Journal of Project Management, vol. 24, pp 323-329, 2006.

S. Rozenes, G. Vitner, S. Spraggett, “MPCS: Multidimensional Project Control System”, International Journal of Project Management, vol. 22, pp. 109-118, 2004.

Papers and Abstracts - Proceedings of Conferences

Y.Cohen , S. Rozenes, , M. Golan, E. Perel , Common service demand pattern for service capacity planning, , XXII International Conference on Industrial Engineering and Operations Management, International IISE Conference 2016, San-Sebastian, Spain, pp. 191- 198 ,2016.

Y. Cohen , S. Rozenes, M. Faccio , Modeling a Manager’s Work as a Service Activity. In: Borangiu T., Drăgoicea M., Nóvoa H., (Eds.) Exploring Services Science - Lecture Notes in Business Information Processing – 247, Springer pp. 384-391, 2016,

Y. Cohen ,S. Rozenes, M. Faccio “Determining Manager's Load and Control Span by Modeling Management as a Service Activity” Proceedings of the International Symposium on Stochastic Models in Reliability Engineering, Life Sciences  and Operations Research (SMRLO), Israel, 2016

Y. Cohen ,S.  Rozenes, O. Zwikael “ Dynamic Strategic Planning in Project Management: Optimizing Project's Value”, Proceedings of the 24th  Industrial & Systems Engineering Research Conference (ISERC); Nashville, USA; 2015.

S. Rozenes, I. Kuklians ” The Contextual Learning Approach in Engineering Education”, First International Conference on Higher Education Advances (HEAd’15). Universitat Politècnica de València,Valencia, Spain, 2015.

S., Rozenes "The service triangle " Proceedings of the ISCMA Conference, Israel, 2014.

S. Rozenes "the importance of service management", Proceedings of the 18 th Industrial Engineering & Management Conference, Israel, 2014.

S. Rozenes, I. Kukliansky " Implementing Hands-On Experience in New Service Development Learning Processes" Proceeding of the 15th   Biennial Conference of the European Association of Research on Learning and Instruction (EARLI),  Munich, Germany, 2013.

S. Rozenes & I. Kukliansky,” Implementing hands-on experience in project management education”, Proceeding of the 14 th  Biennial Conference of the European Association of Research on Learning and Instruction (EARLI). Exeter, England , 2011.

S. Rozenes, I. Kukliansky , G. Vitner  “How to strive towards a successful ERP implementation: Empirical results” , Proceeding of the 3rd  Annual Conference of the EuroMed Academy of Business, Nicosia, Cyprus, 2010

A.Shtub , S. Rozenes  “Does project management methodology improve project performance? – a case study”,  Proceedings of the 11th  International Workshop on Project management and Scheduling, Istanbul, Turkey, 2008.

S. Rozenes, “A multidimensional control system as an updating tool to achieve  project's aims and objectives”, Proceeding of the 12th  Israel conference on project management, Israel, 2008.

S. Rozenes, "How to control a project – a multidimensional answer”, Proceedings of the 8th  International Conference on The Modern Information Technology in the Innovation Processes of the Industrial Enterprise, pp. 87-92,  Hungary, 2006.

S. Rozenes, “The use of an educational ERP simulator”,  Proceedings of the 14 th  International Conference on Flexible Automation and Intelligent Manufacturing, Canada, 2004.

R. Shalev, O. Keter, Y. Ashur, S. Rozenes, “Implementing the PMBoK Methodology in an Agricultural Project” , Proceedings of the 13 th Industrial Engineering & Management Conference, Israel, 2004.

S. Rozenes, G. Vitner, S. Spraggett, “MPCS: Multidimensional Project Control System”, Proceedings of the 17 th International Conference on Production Research, USA, 2003.

S. Rozenes, G. Vitner , S. Spraggett, “Measuring efficiency of projects in SME organizations”, Proceedings of the Portland International Conference on Management of Engineering and Technology 03,USA, 2003.

M. Rot, S. Rozenes, R. Spector, ”Implementation of a project management Methodology in IMI”, Proceeding of the 3rd  Israel conference on project management, Israel, 1999.

Y.Ventura, S. Rozenes,”Develop design and implementation of a project management simulator”,  Proceeding of the 2nd  Israel conference on project management, Israel, 1998.

S. Rozenes, “Develop design and implementation of a quality system at an educational institute”Proceeding of International conference of the Israel Society for Quality, Israel 1994.

Technical Reports

A Shtub, S. Rozenes, G. Molcho " Develop new research tools and platforms for common use- Commercial project management tools Capabilities" The Virtual Research Lab for a Knowledge Community in Production -Network of Excellence, 2005 .

A. Shtub, S. Rozenes, G. Molcho " Develop new research tools and platforms for common use- Interact with commercial project management tools " . The Virtual Research Lab for a Knowledge Community in Production -Network of Excellence, 2006.